1 Basinghall Avenue, London
If you have a complaint, the best way to raise this is to contact the Client Services team or your dedicated relationship manager.
Alternatively, you can submit a complaint by contacting the Compliance team at [email protected]
Once we have received your complaint we will acknowledge this via email. We will then investigate all the details of your complaint, we will endeavour to do this in a week but it may take up to 15 days.