Who are we?
Zodia Markets is a digital asset exchange and brokerage, that combines Standard Chartered’s institutional banking background and OSL’s expertise in Digital Asset markets. Our purpose is to provide institutional quality access to digital assets for sophisticated professional clients who want to transact with a creditworthy, secure, compliant, and counterparty. Our team is made up of experienced financial markets experts, technologists, and innovators. We understand the needs of professional investors, intermediaries, and frontier markets. We put our clients at the heart of our decision making. We are currently looking to expand our team with a Senior Production Support Engineer with an entrepreneurial mindset and keen interest in joining a FinTech Start up.
What will you be doing?
- Investigate root cause failures and work with engineering teams to identify design changes.
- Lead diagnostic efforts with the end goals of automating the diagnosis and resolving the issue at the source
- Develop diagnostic procedures and following standards of Incident Management, Change Management and Problem Management etc.
- Develop and strong and positive relationship with all internal and external customers
- Provide support and assistance to business users
- Support the quality assurance of the core platform to ensure it is fit for purpose
What are we hoping you will bring?
- Ability to understand test and troubleshoot complicated system interactions
- Ability to effectively interface with a wide range of professionally qualified external / internal business disciplines
- Ability to read code, solid shell scripting, SQL, Linux.
- Experience working and troubleshooting with FIX, REST and WS.
- Strong analytical experience and communication skills
Desirable technical experience
- Digital Assets or Financial Services industry experience
- Experience with DevOps tooling and containerization and cloud concepts
Some of our perks
- 30 days of annual leave plus public holidays
- Generous pensions contributions
- Private medical insurance
- Life assurance and critical illness cover
Zodia Markets is committed to fostering an inclusive and welcoming work environment. We celebrate, support, and thrive on difference for the benefit of our employees and our community. We are proud to embrace equal opportunity in a serious way because a variety of backgrounds, perspectives, and skills are required to fuel creativity and innovation.
No recruiters please